Privacy Policy

1. Overview

Graduated Pty Ltd (ABN 51 671 531 758) (“Graduated”, “we”, “us” or “our”) is committed to protecting the privacy of individuals and handling personal information in an open and transparent way.

This Privacy Policy explains how we collect, hold, use, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Policy applies to all personal information collected through our websites and platforms, including but not limited to:

• Gradstack (operated as a trading name of Graduated Pty Ltd)
• https://www.gradstack.com.au
• https://graduated.niceboard.co

(together, the “Sites”), and any related products, services, events or communications (the “Services”).

2. What Personal Information We Collect

The types of personal information we may collect include (but are not limited to):

• Name
• Email address
• Phone number
• Company or organisation details
• Employment, education, skills and capability information
• Account login details
• Payment and billing information
• Communications with us
• Usage data, analytics and technical information (such as IP address, browser type and device information)

We only collect personal information that is reasonably necessary for our business activities and the delivery of our Services.

3. How We Collect Personal Information

We collect personal information when you:

• Register for an account
• Submit forms or expressions of interest
• Apply for roles or opportunities
• Participate in events, research or surveys
• Subscribe to updates or communications
• Use or interact with our Sites and Services
• Communicate with us directly (email, phone, social media)

Where possible, we collect personal information directly from you. In some cases, we may collect information from third parties you authorise (such as employers, partners or service providers).

4. How We Use Personal Information

We may use personal information to:

• Provide, operate and improve our Sites and Services
• Create, manage and administer user accounts
• Match candidates with employers or opportunities
• Deliver employability, capability and career-related services
• Communicate with you about products, services, updates or events
• Process payments and manage billing
• Conduct analytics, research and service improvement
• Ensure platform security and prevent fraud
• Comply with legal and regulatory obligations

We will not use personal information for purposes unrelated to our Services without your consent, unless required or permitted by law.

5. Disclosure of Personal Information

We may disclose personal information to:

• Companies, partners or organisations you engage with through the platform
• Service providers who assist us in operating our business (such as hosting, analytics, payment processing and communications)
• Professional advisers (legal, accounting, compliance)
• Government authorities where required by law

We take reasonable steps to ensure third parties handle personal information in accordance with privacy obligations.

6. Overseas Disclosure

Some of our service providers or technology infrastructure may be located outside Australia (for example, cloud hosting or analytics providers).

Where personal information is disclosed overseas, we take reasonable steps to ensure that the recipient complies with privacy standards comparable to the Australian Privacy Principles, unless an exception under the Privacy Act applies.

7. Consent

By providing personal information to us and using our Sites or Services, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy.

You may withdraw consent at any time by contacting us, noting that this may affect your ability to access certain Services.

8. Cookies, Analytics and Tracking

We use cookies and similar technologies to:

• Improve user experience
• Monitor website performance and traffic
• Analyse usage patterns
• Support marketing and communications activities

Cookies do not identify you personally but may link to information you have provided. You can control or disable cookies through your browser settings, though this may affect site functionality.

9. Data Security and Retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, including administrative, technical and physical safeguards.

While we strive to protect personal information, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

10. Access and Correction

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate, outdated or incomplete information

Requests can be made by contacting us using the details below. We may need to verify your identity before processing a request.

11. Children and Minors

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children without appropriate consent.

If you believe we have collected personal information from a minor unlawfully, please contact us and we will take appropriate steps to delete the information.

12. Complaints

If you believe we have breached your privacy or the Australian Privacy Principles, you may contact us using the details below.

We will investigate all complaints and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our Sites, with the updated date shown at the top.

Where changes are material, we may notify users via email or site notices.

14. Contact Us

If you have any questions, requests or concerns about this Privacy Policy or how we handle personal information, please contact: